Legal

Refund Policy

Last updated September 29, 2026

OIP has a Free plan with no time limit, and every account can try Pro free for 7 days with no card. Because you can try OIP fully before paying, Pro payments are non-refundable, with the one exception below.

The exception: technical problems

If a technical problem on OIP's side stops you from using Pro, and we can't fix it within a reasonable time after you tell us, we'll refund you. Examples: you paid but your account never got Pro, you were charged twice, or a Pro feature you rely on has been broken for you for an extended period. Depending on the problem, we may refund the affected charge in full or for the time you couldn't use Pro.

These are not technical problems for refund purposes: changing your mind, not using OIP, forgetting to cancel before a renewal, outages or errors at the original data sources OIP reports on, or problems with your own device, email or internet connection.

How to ask

Email rootcee@nerdieblaq.xyz within 30 days of the charge. Include the email on your OIP account, the date of the charge, and what went wrong. We'll reply, usually within a few business days. Approved refunds go back to the original card through Square, and your bank may take several days to show them.

Cancelling

You can cancel any time in Settings or with the "Manage subscription" link in any Square receipt. Cancelling stops future charges; you keep Pro until the end of the period you already paid for. Cancelling does not refund the current period.

Your legal rights

Some places give consumers refund rights that can't be waived. Nothing in this policy limits those rights.

This policy is part of OIP's Terms of Service.